Senior Process Executive - B&L

Job Summary

We are seeking a Senior Process Executive for our B&L team with 4 to 5 years of experience. The ideal candidate will have strong technical skills in MS Excel and preferably domain experience in Consumer Lending Cards & Payments. This hybrid role involves day shifts and does not require travel.

Responsibilities

• Lead the execution of daily operational tasks with precision and efficiency.
• Oversee the management and analysis of data using MS Excel to ensure accuracy and reliability.
• Provide support in the development and implementation of process improvements.
• Collaborate with team members to ensure seamless workflow and communication.
• Monitor and report on key performance indicators to track progress and identify areas for improvement.
• Ensure compliance with company policies and industry regulations.
• Assist in the preparation of reports and presentations for stakeholders.
• Conduct regular reviews of processes to identify and mitigate risks.
• Support the training and development of junior team members.
• Engage with clients to understand their needs and provide tailored solutions.
• Utilize domain knowledge in Consumer Lending Cards & Payments to enhance service delivery.
• Contribute to the development of best practices and standard operating procedures.
• Maintain up-to-date knowledge of industry trends and advancements.

Qualifications

• Possess strong technical skills in MS Excel essential for data management and analysis.
• Have domain experience in Consumer Lending Cards & Payments which is highly desirable.
• Demonstrate excellent communication and collaboration skills.
• Show ability to work independently and manage multiple tasks efficiently.
• Exhibit strong problem-solving skills and attention to detail.
• Have a proactive approach to identifying and implementing process improvements.
• Display commitment to continuous learning and professional development.