Senior Software Engineer

Company Description

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.

Job Description

We are seeking a highly skilled and forward-thinking Senior ServiceNow Developer to lead the design and development of scalable solutions within the Employee Workflows DemoHub Area. This role is ideal for professionals with 6–8 years of experience in ServiceNow development who are passionate about transforming employee experiences through automation, integration, and intelligent workflows on the ServiceNow platform.You will play a pivotal role in delivering high-impact solutions that streamline HR, Legal, and Workplace services, while collaborating closely with product managers, architects, and business stakeholders.

What you get to do in this role:

• Architect and develop applications, modules, and integrations within the Employee Workflows suite on ServiceNow
• Translate business requirements into technical specifications and deliver robust, scalable solutions Implement and optimize workflows across HR Service Delivery, Workplace Service Delivery, and Employee Center
• Develop and maintain integrations with third-party systems using REST, SOAP, and MID Server technologies
• Leverage ServiceNow scripting (JavaScript, Glide API), Jelly, HTML, and CSS to build dynamic and responsive interfaces
• Troubleshoot and resolve complex platform issues, ensuring performance and reliability
• Collaborate with cross-functional teams to ensure alignment with enterprise architecture and security standards
• Contribute to platform governance, code reviews, and best practice adoption

Qualifications

To be successful in this role you have:

• Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
• Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience)
• 5–8 years of experience as a ServiceNow Developer Proven track record of successful ServiceNow implementations, particularly in Employee Workflows Deep understanding of ServiceNow architecture, modules, and platform capabilities .
• Proficiency in ServiceNow development tools and scripting languages
• Experience with ServiceNow integration methods and third-party system connectivity
• Strong analytical and problem-solving skills Excellent communication skills to engage effectively with technical and non-technical stakeholders .
• Detail-oriented with a commitment to delivering high-quality solutions on time Preferred Certifications ServiceNow Certified Application Developer ServiceNow Certified Implementation Specialist – HRSD
• Passion for JavaScript and the Web as a platform, reusability, and componentization
• Experience with data structures, algorithms, object-oriented design, design patterns, and performance/scale considerations
• Experience with any of the modern UI frameworks like Angular, React or Vue
• Analytical and design skills

FD21

Additional Information

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

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