The Senior Technical Writer supports documentation needs across multiple projects within the Engineering & Technology Services (ETS) division. This role involves creating, editing, and maintaining a variety of technical and non-technical documents, including API references, user manuals, process guides, and developer documentation. The writer collaborates closely with engineering teams to ensure clarity, accuracy, and consistency in all deliverables.
Key Responsibilities
- Develop and maintain technical documents including software manuals, specifications, test plans, and user guides.
- Gather and analyze technical information to document new or updated product features.
- Collaborate with engineers to ensure accurate and complete documentation.
- Create and maintain templates and a centralized library of technical documents and terminology.
- Produce documentation such as SDPs, CMPs, DMPs, SRPs, SDDs, SRSs, ICDs, SQARs, OMs, and STPs.
- Assist in requirement capturing using wireframes, presentations, and prototypes.
- Align documentation schedules with product release timelines.
- Ensure consistency in language, format, and structure across deliverables.
- Support developers and testers in understanding and applying documented requirements.
If applicable:
- Contribute to team KPIs and performance reviews.
- Identify skill gaps and support training and development initiatives.
Requirements
- Bachelor’s degree in Computer Science, Engineering, or a related field.
- 5+ years in technical writing for software or engineering projects.
- Proven experience with SDLC documentation and handling multiple projects.
- Excellent written and verbal communication with attention to detail.
- Experience with UML; BPMN knowledge is a plus.
- Strong analytical, interpersonal, and collaboration skills.
- Fluent in English; Arabic is a plus.