About Swiss Hospitality Company
Swiss Hospitality Company (SHC) is a Saudi-based consulting firm delivering world-class services in training, education, and workforce development. As we accelerate digital transformation across our operations, we are embedding intelligent systems and automation into our core infrastructure — with Zoho One at the heart of our data and workflow management.
We are hiring a Senior Zoho Developer, based in Riyadh, to take full ownership of our Zoho environment and drive system-wide optimization and intelligent automation. This remote-first role will work closely with our AI Systems & Integration Lead and cross-functional teams to deliver smart, scalable solutions that enhance performance across the organization.
Role Overview
This is a senior-level remote role designed for a highly skilled Zoho expert who can lead development, configuration, rollout, and ongoing improvement across the full Zoho One suite. You will play a critical role in building the digital foundation that enables SHC to scale and operate intelligently.
Key Responsibilities
Zoho System Development & Ownership
- Administer and customize all Zoho apps in use: CRM, Creator, Flow, Analytics, People, Projects, and more
- Develop complex workflows, dashboards, and custom functions to support business needs
- Maintain clean architecture, data consistency, and permissioning across modules
Integration & Automation
- Collaborate with the AI Systems & Integration Lead to integrate Zoho with internal tools (ChatGPT, Microsoft Copilot, etc.)
- Build smart automations using Deluge, APIs, and low-code logic
- Ensure scalable, secure, and documented process automation
Implementation & Rollout
- Translate business requirements into Zoho configuration and technical execution
- Launch new modules and deploy solutions across departments
- Deliver clear documentation, SOPs, and internal technical playbooks
User Enablement & Support
- Train internal users and support system adoption
- Troubleshoot issues, respond to requests, and continuously improve functionality
- Serve as the point of contact for Zoho-related initiatives and development
Tools You’ll Work With
- Zoho One (CRM, Creator, Flow, People, Analytics)
- ChatGPT / OpenAI
- Microsoft 365 / Copilot Studio
- ZenHR
- Workable
- TestGorilla
- ZIWO telephony solutions
- WhatsApp
- Yeastar telephony solutions
What Success Looks Like
- Zoho systems fully optimized and aligned with SHC’s operational model
- Cross-functional teams actively use the platform with clarity and consistency
- Integrations and automations reduce manual workload and improve visibility
- Documentation and system reliability are strong enough to scale
Requirements
Candidate Profile
You are a seasoned Zoho developer who can balance technical depth with business understanding. You thrive in remote-first environments, communicate clearly, and can independently lead systems development from idea to deployment.
You Bring:
- 3+ years of experience in Zoho One development and administration
- Expertise in CRM, Creator, Flow, People, Analytics, and Deluge scripting
- Strong integration experience using APIs or middleware
- Excellent documentation and communication skills
- Based in Riyadh, with full remote availability
- Fluent in English (required)
Benefits
What We Offer
- Strategic collaboration with the AI and digital transformation team
- Competitive salary in SAR
- A chance to contribute to SHC’s future-ready operations