Solution Lead - SAP Sales & Distribution

Career Area:

Technology, Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Your Impact Shapes the World at Caterpillar Inc

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

What does it mean to live the Caterpillar Experience?

It means you play a part in building a better world. You contribute to a winning culture—a spirit of accountability—that has driven change on every continent for more than 90 years. To work with us is a commitment to improve sustainability, invent for the digital age and innovate in order to bring solutions to millions of people. Sure, you work for Caterpillar. But more importantly, you work for the good of your career, your family, your community, and your world.

Job Summary

We are seeking a skilled Solution Lead - SAP Sales & Distribution to join OTC-Machine Orders SAP&CMOPS -CAT IT Division

Caterpillar is seeking a highly qualified SAP Sales and Distribution (SD) Solution Lead to join our Order to Cash (OTC) team. This individual will play a pivotal role in implementing technical solutions that align with our evolving business objectives and support strategic growth initiatives. The ideal candidate will possess deep expertise in SAP SD, demonstrated experience leading complex solution designs, and successful implementation of intricate order scenarios and pricing procedures.

This position requires effective leadership within a global, collaborative environment, working closely with other OTC Solution Leads, functional leads, technical programmers, and various IT teams. Acting as both a strategic advisor and partner to multiple business units, the Solution Lead will be responsible for gathering requirements, developing tailored solutions, preparing project cost estimates, and overseeing project deployments and enhancements.

The role often involves addressing unique and complex challenges, necessitating strong analytical skills and innovative approaches. The incumbent may be required to adapt existing processes or develop new methodologies based on a comprehensive understanding of business operations and unit-specific needs. Additionally, this role is accountable for establishing, implementing, and monitoring policies and guidelines to ensure projects meet management objectives and deliver desired outcomes. As an advisor and consultant, the Solution Lead will also support groups in achieving quality improvements as specified by key performance measures.

The preference for this role is to be based out of Whitefield Office, Bangalore, India

What you will do

• Deliver SAP SD/OTC solutions aligned to enterprise templates and business objectives.
• Offer expert guidance to SAP SD/OTC support teams and integration partners.
• Analyze, document, and revise business processes and system logic as needed.
• Collaborate with business partners to understand operations and benchmark best practices.
• Advise on business case analysis and multi-generational product planning.
• Design business processes that support Caterpillar's strategic goals.
• Provide recommendations to Process Owners and serve as a subject matter consultant.
• Lead and drive complex solution implementations and provide project leadership.
• Create high-level test plans to ensure quality and efficiency.
• Oversee User Acceptance Testing and script sign-off for key releases.
• Build strong stakeholder relationships through effective communication and leadership.
• Identify opportunities, assess risks, and ensure alignment with strategic outcomes.
• Design and configure pricing procedures, including condition tables and types.

Demonstrate expertise in OTC processes and related business functions

What you will have

• Core Application Systems: Extensive knowledge of major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations.
• Planning: Tactical, Strategic: Extensive knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.
• Products and Services: Working knowledge of major products and services and product and service groups; ability to apply knowledge of product and service appropriately to diverse situations.
• Analytical Thinking: Expert knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.
• Application Delivery Process: Extensive knowledge of major tasks, deliverables, and formal application delivery methodologies; ability to utilize these to deliver new or enhanced applications.
• Architecture Modeling: Working knowledge of Architecture Modeling; ability to develop and modify enterprise architecture through conceptual, logical and physical approaches.
• Information Security Technologies: Basic knowledge of technologies and technology-based solutions dealing with information security issues; ability to protect information security across the organization using encryption technologies and appropriate security software.
• System and Technology Integration: Expert knowledge of the features and facilities of systems; ability to integrate and communicate among applications, databases and technology platforms.

Top Candidates Will Also Have:

• Four-year bachelor’s degree preferably in computer science, information systems, engineering, or related field.
• 15+ years of SAP IT experience.
• Demonstrated leadership in large-scale ERP implementations and transformations.
• Proficient in integration technologies such as Snap Logic or API’s.
• Exceptional presentation, oral, and written communication abilities.
• Extensive experience designing, developing, deploying, and maintaining software at scale.
• Recognized as an expert level SAP SD functional consultant with comprehensive knowledge of invoicing, pricing procedures, sales order conversions, loan processes, system configuration (SPRO), and interface management.
• Adept at collaborating with business partners to translate requirements into detailed functional designs & specifications.
• Highly skilled in complex problem-solving and excelling in dynamic, fast-paced environments.
• Knowledge of Caterpillar dealer network, facilities, product structure, and machine ordering landscape and logistics
• SAP Certified Associate - Sales
• Experience with brownfield uplift from ECC to S4/HANA

• This position requires candidate to work a 5-day -a -week schedule in the office
• This position may require 10% travel.

Skills desired:

Core Application Systems: Knowledge of major production application systems used for delivery of services to internal and external clients; ability to leverage major production application systems in diverse situations.
Level Extensive Experience:
• Manages application-related issues, implications, and approaches with clients.
• Evaluates key interfaces and interdependencies among core applications systems.
• Explains features and benefits of core applications for consideration by business units.
• Implements existing and planned application enhancements in major business units.
• Tracks data flow between own applications and core applications in other business areas.
• Plans enhancement, conversion, and retirement strategies for core applications.

Planning: Tactical, Strategic: Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.
Level Extensive Experience:
• Develops, refines, and communicates tactical plans for own responsibilities.
• Provides the right level of detail as input for strategic plan development.
• Demonstrates the value and necessity of linking tactical plans to overall strategic plan.
• Ensures attention to the detail and dependencies of existing departmental-level plans.
• Plans for allocation of resources in line with unit goals, technical and business objectives.
• Ensures the planning process is integrated with the overall business plan.

Products and Services: Knowledge of major products and services and product and service groups; ability to apply knowledge of product and service appropriately to diverse situations.
Level Working Knowledge:
• Obtains information about product and service linkages with other products and services elsewhere in organization.
• Researches the target market and how the product and services are sold and delivered.
• Explains current status, delivery alternatives and announced updates to products and services.
• Summarizes key features of major products or services in own unit.
• Assesses own unit's product alternatives, costs, and pricing.

Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.
Level Expert:
• Monitors industry trends and directions and discusses possible impact on internal strategies.
• Designs and orchestrates the use of business analytics for strategic decision making.
• Champions the use of business intelligence applications for tactical and strategic decisions.
• Helps others discover the diverse features, parameters, or considerations to take into account.
• Implements operating metrics and performance gauges such as the balanced scorecard.
• Employs statistical and quantitative analysis, explanatory and predictive modeling techniques.

Application Delivery Process: Knowledge of major tasks, deliverables, and formal application delivery methodologies; ability to utilize these in order to deliver new or enhanced applications.
Level Extensive Experience:
• Evaluates the relative criticality, risk and potential reward of each and all major tasks.
• Performs all major development and delivery phases and activities.
• Oversees development of best practices documentation for all major activities and tasks.
• Contrasts benefits, drawbacks and appropriateness of different methodologies.
• Utilizes industry experience and benchmarks to evaluate methodology effectiveness.
• Supervises the full spectrum of delivery activities on multiple development projects.

Architecture Modeling: Knowledge of Architecture Modeling; ability to develop and modify enterprise architecture through conceptual, logical and physical approaches.
Level Working Knowledge:
• Participates in formatting enterprise architectural models after NIST (National Institute of Standards and Technology).
• Diagnoses the rationality and reliability of conceptual, logical and physical layers.
• Troubleshoots connections between information architecture and information systems and data architecture and data delivery systems.
• Initiates application software, hardware, infrastructure and information store inputs.
• Analyzes the domain and capabilities of each phase of technology architecture.

Information Security Technologies: Knowledge of technologies and technology-based solutions dealing with information security issues; ability to protect information security across the organization using encryption technologies and appropriate security software.
Level Basic Understanding:
• Explains how a firewall restricts access to information resources.
• Discusses why both user-IDs and passwords are required to manage access.
• Identifies different types of technology used for information security purposes.
• Describes basic types or groups of security software and hardware.

System and Technology Integration: Knowledge of the features and facilities of systems; ability to integrate and communicate among applications, databases and technology platforms.
Level Expert:
• Consults with others on system and/or technology integration efforts.
• Monitors system and technology integration trends and directions.
• Plays a leadership role in defining systems integration processes and practices.
• Designs complex interfaces, integration strategies and plans.
• Holds an industry wide conference on system integration and migration issues, problems and considerations.
• Demonstrates extensive experience with system and technology integration.

What you will get:

• Work Life Harmony
• Earned and medical leave.
• Relocation assistance

Holistic Development

• Personal and professional development through Caterpillar ‘s employee resource groups across the globe
• Career developments opportunities with global prospects

Health and Wellness

• Medical coverage -Medical, life and personal accident coverage
• Employee mental wellness assistance program

Financial Wellness

• Employee investment plan
• Pay for performance -Annual incentive Bonus plan.

Additional Information:

Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at www.caterpillar.com/careers

Posting Dates:

September 11, 2025 - September 24, 2025

Caterpillar is an Equal Opportunity Employer. Qualified applicants of any age are encouraged to apply

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