Patrique Mercier Recruitment is thrilled to announce an opening for a Spanish Speaking Corporate Customer Advisor! If you have an enthusiasm for exceptional customer service and are fluent in Spanish, this role could be the perfect fit for you.
As a Spanish Speaking Corporate Customer Advisor, you will be the first point of contact for our corporate clients, providing them with assistance and support in their preferred language. Your role will encompass managing inquiries and ensuring that customers feel valued and heard throughout their experience with us.
Become part of our vibrant team and help us shine in the world of corporate customer service!
Responsibilities
- Provide exceptional customer service to corporate clients in Spanish through various communication channels
- Respond to inquiries related to our products and services
- Efficiently resolve customer issues while maintaining a professional demeanor
- Keep thorough records of client interactions for future reference
- Collaborate with internal teams to enhance client satisfaction levels
- Stay informed about service updates, industry trends, and best practices
Requirements
- Fluency in Spanish and English, both written and verbal
- Experience in corporate customer service or related fields is preferred
- Strong communication skills and the ability to connect with clients
- Effective problem-solving capabilities focused on client needs
- Detail-oriented with excellent organizational skills
- Knowledge of customer relationship management (CRM) systems is beneficial
- Ability to work collaboratively as part of a team
- Enthusiastic and self-motivated attitude towards work
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )