Patrique Mercier Recruitment is excited to present an incredible opportunity for a Spanish Speaking Customer Support representative in the banking industry. If you are enthusiastic about helping others and have a passion for finance, this position is perfect for you!
As a Spanish Speaking Customer Support agent, you will assist customers with their banking inquiries, providing accurate information and solutions regarding banking products and services. Your excellent communication skills and customer-centric approach will be essential in creating a positive experience for clients.
Join a dedicated team that values professional growth and customer satisfaction. Be part of a dynamic work environment where you can make a meaningful impact while building your career in the financial sector!
Responsibilities
- Provide high-quality customer support in Spanish for banking-related inquiries
- Troubleshoot issues and offer timely solutions to customers
- Educate clients on banking products, services, and regulations
- Document customer interactions and maintain accurate records
- Collaborate with team members to enhance service quality
- Adhere to industry regulations and internal policies during service provision
Requirements
- Fluency in Spanish and English, both written and spoken
- Prior experience in customer support, preferably in the banking or financial sector
- Strong communication and interpersonal skills
- Detail-oriented with excellent problem-solving abilities
- Ability to work effectively in a fast-paced environment
- Experience with customer support software and banking systems is a plus
- Professionalism and a customer-focused mindset
- Willingness to learn and adapt in a continuously changing industry
Benefits
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Competitive Salary by Greek standards
- Fully Paid Relocation Package WITHIN EU (flight to Athens, transfer, and hotel for the first 4 weeks)