Patrique Mercier Recruitment is thrilled to present a fantastic opportunity for a Spanish Speaking Customer Support representative for a leading online streaming service! Join us in delivering exceptional entertainment experiences to users around the globe.
In this role, you will assist Spanish-speaking customers with inquiries related to the online streaming platform, guiding them through account management, content availability, and technical issues. Your excellent communication skills and passion for customer service will be essential in ensuring user satisfaction.
Become part of a vibrant team that values creativity and innovation while contributing to delivering the latest streaming trends. This role offers room for professional growth within a dynamic and rapidly evolving industry!
Responsibilities
- Provide high-quality customer support in Spanish for streaming service inquiries
- Troubleshoot technical issues and assist with account management
- Guide customers on content selection and platform features
- Document customer interactions accurately in the support system
- Collaborate with team members to enhance service quality
- Stay informed about the latest content and streaming trends
Requirements
- Fluency in Spanish and English, both written and spoken
- Previous experience in customer support or related roles is preferred
- Strong communication and interpersonal skills
- Excellent problem-solving abilities and attention to detail
- Familiarity with online streaming services is a plus
- Ability to work effectively in a fast-paced environment
- Team-oriented with a proactive and positive attitude
- Willingness to learn and adapt in a dynamic industry
Benefits
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Competitive Salary by Greek standards
- Fully Paid Relocation Package WITHIN EU (flight to Athens, transfer, and hotel for the first 4 weeks)