Patrique Mercier Recruitment is thrilled to present an exciting opportunity for a Spanish Speaking Customer Support representative for an online travel agency. Join a passionate team dedicated to helping travelers experience the best of their journeys, and be part of a dynamic, fast-paced environment!
In this role, you will provide top-notch customer support to Spanish-speaking clients, assisting them with bookings, inquiries, and travel-related concerns. Your strong communication skills and customer-centric approach will ensure that clients receive a seamless and enjoyable experience while planning their travels.
This is a chance to grow your career in the travel industry while working with a supportive team committed to excellence. If you love helping others and have a passion for travel, this is the perfect fit for you!
Responsibilities
- Deliver exceptional customer support in Spanish for various travel inquiries
- Assist customers with booking processes and changes to itineraries
- Troubleshoot and resolve travel-related issues efficiently
- Educate clients on travel policies and options available
- Document customer interactions thoroughly and maintain accurate records
- Work collaboratively with team members to enhance service quality
- Stay informed about travel trends and company offerings
Requirements
- Fluency in Spanish and English, both written and spoken
- Experience in customer support, preferably in the travel industry
- Excellent communication and interpersonal skills
- Strong attention to detail and problem-solving abilities
- Ability to thrive in a fast-paced environment
- Familiarity with booking systems and travel software is a plus
- Genuine passion for travel and helping clients
- Team player with a positive and proactive attitude
Benefits
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Competitive Salary by Greek standards
- Fully Paid Relocation Package WITHIN EU (flight to Athens, transfer, and hotel for the first 4 weeks)