Patrique Mercier Recruitment is delighted to announce an exciting opportunity for a Spanish Speaking Customer Support representative for an established online travel agency. Join a passionate team dedicated to providing top-notch travel experiences for clients across the globe!
In this role, you will assist Spanish-speaking customers with their travel inquiries, provide support for booking issues, and offer guidance on travel-related services. Your language skills and customer service expertise will play a crucial role in ensuring clients have memorable and seamless travel experiences.
Become a part of an innovative company that values collaboration and creativity in the travel industry. This position allows you to work in a dynamic environment where your contributions make a significant impact!
Responsibilities
- Deliver exceptional customer support in Spanish for various travel inquiries
- Assist customers with bookings, modifications, and cancellations
- Troubleshoot and resolve travel-related issues promptly
- Provide information on travel destinations, policies, and best practices
- Document interactions and maintain accurate customer records
- Collaborate with team members to improve service efficiency
- Stay updated on industry trends and the agency's offerings
Requirements
- Fluency in Spanish and English, both written and spoken
- Experience in customer support or within the travel industry is preferred
- Strong communication and interpersonal skills
- Problem-solving abilities with attention to detail
- Ability to work efficiently in a high-paced environment
- Familiarity with booking systems and customer support tools is a plus
- Genuine interest in travel and helping customers
- Team player with a positive and proactive attitude
Benefits
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Competitive Salary by Greek standards
- Fully Paid Relocation Package WITHIN EU (flight to Athens, transfer, and hotel for the first 4 weeks)