Patrique Mercier Recruitment is thrilled to present an exciting opportunity for a Spanish Speaking Customer Support representative specializing in social media. Join a vibrant team that values creativity and customer engagement, and help enhance the online experience for our clients while working in a dynamic environment.
In this role, you will support Spanish-speaking customers through various social media platforms, providing assistance with inquiries, troubleshooting issues, and fostering community engagement. Your expertise in communication and social media trends will be essential in building and maintaining positive relationships with customers.
Be part of a team that celebrates innovation and collaboration, making an impact in the digital world while growing your career in customer support!
Responsibilities
- Provide exceptional customer service in Spanish through social media channels
- Manage and respond to customer inquiries in a timely manner
- Resolve issues and provide effective solutions
- Engage with customers to enhance brand loyalty and community presence
- Document interactions and gather feedback for process improvements
- Stay updated on social media trends and best practices
Requirements
- Fluency in Spanish and English, both written and spoken
- Prior experience in customer support or social media management is preferred
- Strong communication and interpersonal skills
- Excellent problem-solving abilities and attention to detail
- Familiarity with social media platforms and engagement strategies
- Ability to work in a fast-paced, dynamic environment
- Creative mindset with a passion for social media and customer interaction
- Team player with a proactive and positive attitude
Benefits
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Competitive Salary by Greek standards
- Fully Paid Relocation Package WITHIN EU (flight to Athens, transfer, and hotel for the first 4 weeks)