Spanish Speaking Technical Account Manager

Patrique Mercier Recruitment By Krish
Full-time
On-site

Patrique Mercier Recruitment is pleased to present an exciting opportunity for a Spanish Speaking Technical Account Manager. In this role, you will be responsible for nurturing relationships with our Spanish-speaking clients, ensuring they receive exceptional technical support and guidance. Your expertise will help clients maximize the value of our solutions and services, as you act as their trusted advisor throughout their journey with us. If you are passionate about technology and have a customer-oriented mindset, we invite you to apply!


Responsibilities

  • Serve as the primary technical point of contact for Spanish-speaking clients, providing expert support and advice.
  • Understand client needs and business goals to tailor technical solutions that enhance their experience.
  • Assist in onboarding new clients and ensure smooth integration of our solutions into their operations.
  • Proactively monitor client accounts to identify opportunities for improvement and upsell additional services.
  • Conduct regular check-ins and technical review meetings to gauge satisfaction and gather feedback.
  • Collaborate with internal teams to address and resolve client issues effectively and promptly.

Requirements

  • Fluency in Spanish (both written and spoken) is essential; knowledge of English is a plus.
  • Experience in a technical account management, customer success, or a similar role is preferred.
  • Strong understanding of technology solutions and ability to communicate complex concepts clearly.
  • Excellent relationship-building and interpersonal skills.
  • Analytical mindset with strong problem-solving capabilities.
  • Ability to work independently and as part of a collaborative team.
  • Familiarity with CRM platforms and account management tools is advantageous.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )