Job Summary
We are seeking a skilled professional for the role of SPE-AR Management HC with 2 to 3 years of experience. The ideal candidate will excel in customer service and possess strong proficiency in MS Office and MS Excel. Experience in the payer domain is a plus. This hybrid role requires working during the day shift and does not involve travel.
Responsibilities
Manage accounts receivable processes efficiently to ensure timely collections and accurate financial reporting.Collaborate with internal teams to resolve customer queries and improve service delivery.Utilize MS Excel to analyze data and generate insightful reports for management review.Maintain accurate records of customer interactions and transactions in the system.Implement best practices in customer service to enhance client satisfaction and retention.Coordinate with the finance team to reconcile accounts and ensure data integrity.Develop strategies to optimize the accounts receivable process and reduce outstanding balances.Provide regular updates to management on collection status and potential risks.Assist in the preparation of monthly financial statements and reports.Ensure compliance with company policies and industry regulations in all transactions.Support the team in achieving departmental goals and objectives.Participate in training sessions to stay updated with the latest tools and techniques.Contribute to process improvement initiatives to enhance operational efficiency.Qualifications
Demonstrate proficiency in MS Office particularly MS Excel for data analysis and reporting.Exhibit strong customer service skills to effectively manage client relationships.Possess excellent communication skills to interact with various stakeholders.Show attention to detail and accuracy in financial transactions and reporting.Have experience in the payer domain which is considered an advantage.Display the ability to work independently and collaboratively in a hybrid work model.Adapt to changing priorities and manage multiple tasks efficiently.
