Sr. Developer - 00065252281 - Site Reliability Engineering (SRE) Lead with Azure

Role Overview:

We are looking for a proactive and detail-oriented SRE Engineer to support the reliability and performance of our systems. You will be responsible for monitoring, incident response, and continuous improvement of our infrastructure and services.

Key Responsibilities:

• Perform day-to-day operations monitoring and incident management.
• Respond to and drive resolution for P1/P2 incidents.
• Implement observability and monitoring tools to ensure system health.
• Support internal and external users with performance monitoring, troubleshooting, and root cause analysis.
• Build and maintain dashboards for operational and user metrics using Grafana.
• Contribute to automation efforts to reduce manual tasks and improve incident response.
• Participate in testing during the Handover to Support process.
• Assist with cloud administration across Azure, WCNP, and Edge environments.
• Collaborate with cross-functional teams to enhance system stability and reliability.
• Troubleshoot and resolve software issues efficiently.
• Embrace and apply SRE best practices to improve platform resilience.

Required Skills:

• Solid understanding of SRE methodologies.
• Experience with Java, MVC Pattern, JDBC, RESTful APIs, and Spring Boot.
• Familiarity with Azure Cloud and Python scripting.
• Knowledge of observability tools.
• Proficiency with ServiceNow, Slack/Teams, Xmatters, and Grafana.
• Strong analytical and communication skills