Storage Engineer (Support Engineer)

• Implementation of Huawei storage, virtualization and server products including enterprise storage devices, storage solutions (business continuity, disaster recovery, data migration, etc… ), cloud storage, virtualization suite, cloud computing software & tools, rack servers, blade servers, high density servers and related storage/server management software.

• Providing project/solution implementation in coordination with partner and/or cross-functional team members to have the ICT network implemented on time.

• Providing technical support, handling problem analysis and providing other required service to company’s agents and other valued service partner.

• Providing support and guidance to company’s service partner which relate to technical enquiry, issue analysis, technical solution and document.

• Assisting and auditing project designs and solutions for company’s partner and customer.

• Recognizing problems need to be escalated to HQ and keep track of the whole process flow.

• Providing support to sales team which includes solution demonstration, configuration guide, presales testing, and service presentation.

• Resolving single- and cross technology incidents independently, and working with team members to resolve unusually complex or cross technology incidents.

• Planning and execution of product demonstrations and proof of concept tests in the pre-sales cycle by closely cooperating with the sales team.

• Designing and implementing data migration projects.

Requirements

• Bachelor’s degree in Electronics, Computer Engineering or related discipline.

• Excellent verbal, written, and communication skills.

• 5+ years experience of installing and implementing server operating systems, virtualization, VDI, HCI, data backup software, object storage, SAN, NAS

and related technologies in an enterprise environment.

• Min. 5+ years experience of administrating server and storage systems.

• Having ability to install, operate and maintain monitoring and management systems.

• Ability to provide basic network level support including configurations, diagnostics, and troubleshooting.

• Must be able to multitask and work under pressure.

• Vendor certification will be a plus.

• Able to travel domestic and international.

• Good command of English is required.

• Military service must be completed for male candidates.

Note: Only local applicants will be evaluated.