Patrique Mercier Recruitment is seeking a passionate Swedish Speaking Client Support Specialist to join our dynamic team! If you excel at providing exceptional customer service and have a strong command of the Swedish language, this role is an exciting opportunity for you.
As a Client Support Specialist, you will be the primary point of contact for our Swedish-speaking clients, assisting them with their inquiries, guiding them through our services, and ensuring a smooth and positive experience. Your strong communication skills and customer-focused approach will be key in building lasting relationships with our clients.
If you are ready to make a difference and contribute to our commitment to client satisfaction, we invite you to apply!
Key Responsibilities
- Assist Swedish-speaking clients through various communication channels including phone, email, and chat.
- Evaluate and address client inquiries, ensuring timely and effective resolutions.
- Document all client interactions in our support system for accurate record-keeping.
- Collaborate with other departments to provide seamless client support.
- Keep informed about our products and services to effectively assist clients.
- Engage proactively with clients to identify their needs and provide tailored solutions.
Requirements
- Fluency in Swedish and English, both spoken and written.
- Experience in customer service or client support roles is highly desirable.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities focused on client satisfaction.
- Attention to detail and strong organizational skills.
- Familiarity with customer support software and technologies.
- A collaborative team player who can work independently.
- Ability to adapt and thrive in a fast-paced environment.
- Passion for delivering high-quality customer service.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )