Patrique Mercier Recruitment is excited to announce an opening for a Swedish Speaking Client Support Specialist! We are looking for a proactive and customer-oriented individual to join our dynamic support team. In this role, you will be responsible for providing exceptional service to our Swedish-speaking clients and ensuring their needs are met.
As a Swedish Speaking Client Support Specialist, you will assist clients with their inquiries, guide them through our services, and resolve issues efficiently. Your strong communication skills and ability to build rapport will be pivotal in fostering client loyalty and satisfaction.
If you are ready to embark on a rewarding journey in client support with a vibrant team, we invite you to apply!
Responsibilities
- Deliver outstanding support to Swedish-speaking clients via phone, email, and chat.
- Resolve client inquiries effectively and efficiently, ensuring high satisfaction rates.
- Document all interactions in our support system to maintain accurate records.
- Collaborate with various departments to provide seamless service to clients.
- Remain knowledgeable about our products and services to assist clients competently.
- Proactively engage with clients to understand their needs and offer tailored solutions.
Requirements
- Fluency in Swedish and English, both written and spoken.
- Experience in customer service or a client-facing role is highly desirable.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities with a focus on client satisfaction.
- Attention to detail and strong organizational skills.
- Comfortable using customer support software and modern technologies.
- A collaborative team player with the ability to work independently.
- Adaptability to a fast-paced working environment.
- Passionate about delivering high-quality customer service.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )