Patrique Mercier Recruitment is thrilled to announce an opening for a Swedish Speaking Entertainment Services Advisor. In this engaging position, you will provide top-notch support to our Swedish-speaking clients who are seeking assistance with our entertainment services. Your fluency in Swedish and your dedication to excellent customer service will be vital in ensuring clients enjoy a fantastic experience. If you are passionate about entertainment and love helping others, we encourage you to apply!
Responsibilities
- Assist Swedish-speaking clients with inquiries related to entertainment services, events, and bookings.
- Deliver exceptional customer service through various communication channels, including phone, email, and live chat.
- Resolve booking issues and address client concerns promptly and professionally.
- Maintain accurate records of client interactions and ensure necessary follow-ups.
- Collaborate with internal teams to improve service delivery based on client feedback.
- Stay informed about current events and trends in the entertainment industry to better assist clients.
Requirements
- Fluency in Swedish (both written and spoken) is required; proficiency in English is a plus.
- Strong customer service and communication skills.
- Previous experience in customer support or the entertainment sector is advantageous.
- Excellent problem-solving skills and attention to detail.
- A genuine interest in entertainment and a commitment to client satisfaction.
- Ability to work independently and as part of a team in a fast-paced environment.
- Experience with customer relationship management software is preferred.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )