Patrique Mercier Recruitment is seeking a Swedish Speaking Game Chat Moderator to join our vibrant team! In this essential role, you will be responsible for overseeing chat interactions within an online gaming platform, ensuring that communication remains friendly, respectful, and engaging for all players. If you are fluent in Swedish, passionate about gaming, and enjoy fostering a positive community, we want to hear from you!
Responsibilities
- Monitor and moderate chat discussions to uphold community guidelines and promote respectful interactions.
- Proactively engage with players by responding to their inquiries and enhancing the overall gaming experience.
- Quickly identify and manage any inappropriate behavior or language within the chat environment.
- Assist players by addressing their concerns and resolving any issues that may arise during gameplay.
- Collaborate with the game development team to initiate community engagement strategies and gather player feedback.
- Report on player interactions and trends to suggest improvements for enhancing the gaming community.
Requirements
- Fluency in Swedish (both spoken and written) is required; knowledge of English is a plus.
- Strong communication skills and a deep understanding of gaming culture.
- Previous experience in chat moderation, community management, or customer service is preferred.
- Ability to handle challenging situations while promoting a positive environment.
- A strong enthusiasm for gaming and familiarity with popular gaming platforms.
- Experience with chat moderation tools and community engagement techniques is beneficial.
- Willingness to work flexible hours to accommodate high gaming activity times.
Benefits
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )