Patrique Mercier Recruitment is excited to announce a fantastic opportunity for a Swedish Speaking Gaming Community Support Agent! If you are a passionate gamer fluent in Swedish and looking to make a difference in the gaming community, this role is perfect for you. Join our energetic team and play a significant role in enhancing the gaming experience for users.
In this position, you will provide support to Swedish-speaking gamers, addressing their inquiries, resolving issues, and fostering a welcoming environment. This is a wonderful chance to combine your gaming passion with your skills in community support.
Responsibilities
- Provide exemplary customer support to Swedish-speaking gamers.
- Engage with the community through forums and social media platforms.
- Assist users with their questions about games, accounts, and technical concerns.
- Gather user feedback and share insights to improve community engagement.
- Collaborate with internal teams to ensure timely resolutions of player inquiries.
- Stay up-to-date on game developments, new releases, and relevant industry trends.
Requirements
- Fluency in Swedish (native or near-native level) and proficient English skills.
- A strong passion for gaming and a comprehensive understanding of gaming cultures.
- Experience in customer service or community management is highly valued.
- Outstanding communication skills with a friendly and positive attitude.
- Ability to handle multiple inquiries in a fast-paced gaming environment.
- Effective problem-solving skills focused on enhancing player satisfaction.
- Familiarity with popular gaming platforms and communities is beneficial.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )