Patrique Mercier Recruitment is excited to announce a fantastic opportunity for a Swedish Speaking HealthTech Support Specialist! If you have a passion for health technology and possess excellent communication skills, we want to hear from you.
In this role, you will provide dedicated support to Swedish-speaking clients in the HealthTech sector, addressing inquiries and resolving various technical issues related to health technology products. Your expertise will be critical in ensuring that users have a seamless experience with our innovative solutions.
Join our enthusiastic team and make a significant impact on the quality of health technology services offered to our valued clients!
Responsibilities
- Deliver expert support to Swedish-speaking customers concerning HealthTech products via phone, email, and chat.
- Troubleshoot and resolve technical queries efficiently, focusing on health technology solutions.
- Meticulously document customer interactions and support requests to improve overall service quality.
- Collaborate with team members to innovate solutions and enhance customer satisfaction.
- Stay informed about product knowledge and industry trends to provide effective assistance.
- Engage in continuous training to advance your expertise in HealthTech.
Requirements
- Fluency in Swedish and English, both written and verbal.
- Experience in customer support, particularly within the health technology sector, is a plus.
- A strong interest in health technology and the ability to troubleshoot related technical issues.
- Excellent communication and interpersonal skills.
- A committed, customer-focused attitude with a proactive approach to problem-solving.
- Able to work independently and effectively in a remote environment.
- Basic knowledge of IT systems, health technology products, and software applications is preferable.
- Detail-oriented with the capability to manage multiple requests efficiently.
- Valid EU Passport or ID is necessary for employment eligibility.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )