Patrique Mercier Recruitment is excited to offer an exceptional opportunity for a Swedish Speaking Hospitality Service Consultant. In this important role, you will be the primary contact for Swedish-speaking clients seeking exceptional hospitality services. Your strong commitment to customer service and your understanding of the hospitality sector will enable you to provide tailored solutions that enhance the overall client experience. If you are enthusiastic about hospitality and fluent in Swedish, we'd love to hear from you!
Responsibilities
- Communicate effectively with clients in Swedish to understand their specific hospitality service needs.
- Provide knowledgeable consultations and customized solutions that match client expectations.
- Assist clients in exploring various hospitality offerings and support their decision-making process.
- Address inquiries and resolve issues promptly to ensure a high level of client satisfaction.
- Collaborate with team members to continuously improve service quality based on client feedback.
- Stay informed about industry trends and advancements in the hospitality field.
Requirements
- Fluency in Swedish (both written and spoken) is essential; knowledge of English is a plus.
- Strong understanding of hospitality service standards and industry practices.
- Excellent communication and interpersonal skills.
- Previous experience in customer service or the hospitality industry is preferred.
- Strong problem-solving skills focused on providing an excellent customer experience.
- Able to work independently and collaboratively within a team.
- Open to continuous learning and adapting to industry changes.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )