Patrique Mercier Recruitment is excited to offer a fantastic opportunity for a Swedish Speaking Live Chat Gaming Advisor! If you have a passion for gaming and possess exceptional Swedish language skills, we invite you to be part of our vibrant team.
In this role, you will assist our Swedish-speaking customers through live chat, providing them with real-time support and solutions related to our gaming services. Your main objective will be to ensure an enjoyable and seamless experience for players while they interact with our platform.
Join us and play a key role in enhancing customer satisfaction in the exciting realm of online gaming!
Responsibilities
- Interact with Swedish-speaking customers via live chat, addressing their gaming inquiries and providing timely responses.
- Troubleshoot account issues and offer technical support as required.
- Deliver accurate information about game features, promotions, and policies.
- Maintain detailed records of customer interactions for quality assurance and follow-up.
- Collaborate with team members to uphold high standards of customer support.
- Stay informed about the latest gaming trends and updates to enhance customer experience.
Requirements
- Fluency in Swedish and English, both written and spoken.
- Prior experience in customer service or live chat support is advantageous.
- Strong communication skills focused on customer satisfaction.
- Able to manage multiple inquiries effectively in a fast-paced setting.
- Excellent problem-solving abilities and attention to detail.
- A genuine interest in gaming and familiarity with various gaming platforms.
- Proficient with online communication tools and support software.
- Team player with a positive and collaborative attitude.
- Enthusiastic about helping customers and enhancing their overall gaming experience.
Benefits
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel for the first 2 weeks )