Business Analyst – Documentation & Process Management

Business Analyst – Documentation & Process Management

Experience: 5-8 years

Location: Hartford, CT

Job Summary

We are seeking a detail-oriented and technically proficient Business Analyst to join our team. This role focuses on analysing business requirements, documenting workflows, and supporting process improvements using tools like SharePoint, Confluence, and BI platforms. The ideal candidate will have a strong background in documentation, DevOps processes, and cross-functional collaboration.

Key Responsibilities

· Analyse user requirements and business workflows to create detailed use cases, policies, and procedures.

· Define, develop, implement, and maintain departmental standards and documentation guidelines.

· Research and recommend new tools or technologies to enhance project-level or departmental productivity.

· Collaborate with cross-functional teams to improve quality processes and maintain strong relationships with business partners.

· Create and manage documentation using SharePoint and Atlassian Confluence.

· Document cloud services, DevOps practices, CI/CD pipelines, and technical roadmaps.

· Edit and standardize content from subject matter experts (SMEs) for clarity, consistency, and style.

· Select and organize visual aids (diagrams, charts, sketches) to enhance documentation.

· Maintain records of revisions and manage multiple documentation projects simultaneously.

· Review published materials and recommend updates or changes in scope and format.

Required Technical Skills

· Business Intelligence (BI) with SharePoint

· SharePoint Document Management

· Atlassian Confluence

· Testing & Documentation

· Use Case Development

· CI/CD Tools and Web Pipelines

Salary and Other Compensation:

Applications will be accepted until 09/30/2025

The annual salary for this position is between $37,804– $86,000 depending on experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant’s discretionary annual incentive program and stock awards, based on performance and is subject to the terms of Cognizant’s applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

· Medical/Dental/Vision/Life Insurance

· Paid holidays plus Paid Time Off

· 401(k) plan and contributions

· Long-term/Short-term Disability

· Paid Parental Leave

· Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

#CB

#IND123