Company Description
Joining Intuitive Surgical means becoming part of a team that’s committed to advancing technology to benefit patients—by improving surgical outcomes and reducing surgical invasiveness, all while prioritizing patient safety.
Opportunity
If you embody our values and are passionate about delivering value to both patients and customers, this could be the role for you. At Intuitive Surgical, you'll work alongside world-class leaders and colleagues in a collaborative environment that fosters innovation, growth, and professional development. We’re committed to empowering individuals who show leadership, integrity, accountability, and a drive for excellence.
Job Description
Primary Focus
The Cash Application & AR Supervisor plays a key role in the Finance team, overseeing the application of all payments and adjustments related to invoices and non-Accounts Receivable items. This is a hands-on leadership position that ensures accuracy, efficiency, and compliance in all cash application and AR functions.
Key Responsibilities
- Serve as a hands-on leader with deep operational involvement.
- Lead and develop a small, focused team of Cash Application professionals, driving continuous improvement.
- Oversee the posting of all daily cash receipts (checks, wires, ACH, direct debits, credit cards).
- Investigate and resolve unapplied cash exceptions by working with banks, customers, collections, and third-party partners.
- Analyze root causes of unapplied cash and track issue resolution over time.
- Proactively manage customer outreach related to unapplied or discrepant remittances.
- Manage intake and resolution of AR-related requests (e.g., ServiceNow tickets).
- Partner with Treasury on bank account process improvements.
- Reconcile daily bank activity to the AR sub-ledger and ensure alignment with the General Ledger.
- Address and reduce negative AR balances, demonstrating improvements over time.
- Execute the AR month-end close process.
- Maintain accurate and up-to-date desktop procedure documentation.
- Monitor and report on key metrics and KPIs, driving action plans based on insights.
- Operate within Global Finance Shared Services standard operating procedures.
- Ensure SOX controls are implemented and operating effectively.
- Support internal and external audits as needed.
- Contribute to broader AR team initiatives and ad hoc projects as assigned.
Qualifications
- Bachelor’s degree in Business or Accounting
- Minimum 3 years of experience in a leadership role within a Shared Services or Cash Application function.
- Experience with HighRadius or similar automated cash application tools preferred.
- Strong analytical and problem-solving skills, with a focus on root cause resolution.
- Proven ability to drive automation and process improvement in high-volume environments.
- Solid understanding of Generally Accepted Accounting Principles (GAAP).
- Team-oriented, adaptable, and capable of working flexible hours on-site.
- Strong interpersonal and communication skills (written and verbal).
- Comfortable presenting ideas and updates to various stakeholders.
- Detail-oriented with excellent organizational skills and the ability to manage competing priorities.
- Proficient in SAP; advanced Excel skills are preferred.
- Strong understanding of treasury operations and banking processes
- Candidate has capacity to expand scope and continue growth with Intuitive
- Self-motivated and able to work independently.
Additional Information
Intuitive es un empleador que brinda igualdad de oportunidades de empleo. Proporcionamos igualdad de oportunidades de empleo a todos los solicitantes y empleados cualificados, y prohibimos cualquier tipo de discriminación y acoso, independientemente de su raza, sexo, condición de embarazo, orientación sexual, identidad de género, origen nacional, color, edad, religión, condición de veterano protegido o de discapacidad, información genética o cualquier otra condición protegida por las leyes federales, estatales o locales aplicables.
Shift: Day