Customer Service Administrator

Are you a compassionate and organised individual with a passion for helping others? Do you have strong customer service and administration skills? We are actively seeking talented professionals like you to join our growing talent pool for various roles in the Not-for-Profit and Disability sectors.

We're looking for individuals with a supportive, empathetic, and professional approach who want to use their skills to make a real impact.

We are interested in hearing from you if you have experience in, or a passion for, the following areas:

• Frontline Customer Service & Client Support: You're a natural at building rapport and providing clear, empathetic support. You can handle a wide range of inquiries, manage expectations, and offer guidance to clients, participants, or their families.
• Essential Administration & Coordination: You are highly organised and efficient. You can manage critical administrative tasks, process data with accuracy, and ensure all documentation and records are maintained to a high standard.
• Problem-Solving & Conflict Resolution: You can confidently navigate complex situations and sensitive conversations, working towards positive outcomes. You possess the ability to remain calm under pressure and help resolve issues with a supportive and professional approach.

Undertaking a temporary contract through Randstad will give you exclusive access to our candidate benefits portal. This includes many discounts across health insurance, phone plans, grocery stores, and other retail stores, as well as many other discounts. You will be able to access this directly through our easy-to-use timesheet portal upon commencement of your assignment.

For any questions or enquiries, please contact Aoife Bradley via aoife.bradley@randstad.com.au. All applications should be submitted via the application portal only.

At Randstad, we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all. We actively encourage applications from any background.