Patrique Mercier Recruitment FR is excited to present an opportunity for a Danish Speaking Entertainment Services Advisor. This role is ideal for enthusiastic individuals who have a passion for the entertainment industry and a talent for providing outstanding customer service. As an Entertainment Services Advisor, you will assist Danish-speaking clients in navigating various entertainment options, ensuring they enjoy a remarkable and engaging experience.
Key Responsibilities
- Assist Danish-speaking customers with their inquiries related to entertainment services, including event bookings, activities, and recommendations.
- Deliver exemplary customer support through multiple communication channels, efficiently answering questions and resolving issues.
- Utilize your knowledge of the entertainment landscape to offer personalized recommendations that cater to client preferences.
- Manage and process reservations with precision, ensuring all bookings are communicated clearly to clients.
- Stay updated on industry trends and new entertainment offerings to enhance client interactions.
- Collaborate with team members to troubleshoot customer concerns and improve service delivery.
- Gather customer feedback to continuously refine and enhance the services offered.
Requirements
- Fluency in Danish and English is essential; knowledge of additional languages is a plus.
- Experience in customer service, preferably in the entertainment or hospitality sector.
- Exceptional communication skills, with a strong focus on delivering high-quality customer experiences.
- Strong problem-solving capabilities with a proactive approach to meeting client needs.
- Detail-oriented and highly organized.
- Able to work independently as well as collaboratively in a team setting.
- A true passion for the entertainment industry and a desire to create memorable experiences for clients.
Benefits
- Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Training
- Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
- And Much More...