Patrique Mercier Recruitment FR is excited to offer a vibrant opportunity for a Danish Speaking Live Chat Gaming Advisor. This position is ideal for individuals who are passionate about gaming and committed to delivering excellent customer support in a lively, interactive setting.
Responsibilities
- Engage with Danish-speaking customers through live chat, providing prompt and professional assistance.
- Respond to inquiries about gaming accounts, promotions, and gameplay issues with efficiency and empathy.
- Educate customers about new games, features, and current promotional offers.
- Document customer interactions accurately in the CRM system for record-keeping and follow-ups.
- Work collaboratively with team members to enhance overall service quality and customer satisfaction.
- Collect and analyze customer feedback to contribute to the improvement of services.
- Stay updated on the latest gaming trends and company offerings to offer informed support.
Requirements
- Fluency in Danish and English, both written and spoken.
- Previous experience in customer service or gaming support is highly desirable.
- A strong enthusiasm for online gaming and familiarity with different gaming platforms.
- Excellent communication skills, with a friendly and approachable customer service attitude.
- Proficiency in using live chat software and general CRM systems.
- Strong analytical and problem-solving skills, capable of thriving in a fast-paced environment.
- Flexibility to work various shifts, including evenings and weekends as needed.
Benefits
- Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Training
- Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
- And Much More...