ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Healthcare Representative to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!
Account specific roles and responsibilities:
Manage Broker Portals:
- Perform data entry and validation within broker portals.
- Monitor and verify the completion of system-generated billing runs.
- Ensure data accuracy and completeness in coordination with other billing staff.
- Utilize Excel to track, manage, and reconcile data.
Prebilling
- Monitor and manage billing runs that occur after regular business hours and on weekends.
- Verify successful completion of these runs and take corrective action if necessary.
- Coordinate with the billing team to ensure timely processing and issue resolution.
Requirements
- At least 6 months BPO experience in any healthcare campaign
- Data entry experience is an advantage
- Ability to work independently and as part of a team
- Attention to detail and strong organizational skills
- Excellent verbal and written English skills
- Willing to work in Mandaluyong
- Amenable working night shift
Benefits
What can we offer you?
- Competitive salary and benefits
- Health Insurance with free dependents*
- 10%-night differential
- Attendance Bonus
- Paid time off
- Convertible to cash leave credits
- Performance Appraisal
- Work-life balance
- A focus on growing your career path with us
- We encourage you to follow your passions and learn new skills
Our commitment to you
- Stong culture and values-driven leadership
- We create opportunities for you to learn and grow at any stage of your career
- Continuous learning and innovation
- We foster an all-inclusive environment where everyone thrives