Ecommerce Category Merchandiser

Role:                                    eCommerce Category Merchandiser 

Location:                             Leeds, LS15 (with hybrid working after completion of training)

Salary:                                 Up to £35k DOE, plus up to 10% annual bonus and extensive benefits

Contract type:                    Permanent

Employment type:             Full time

Working hours:                  37.5 hours per week, Monday to Friday

Do you want to work for the nation’s largest online pharmacy ensuring excellence for all our patients? We’re a market leader in the pharmacy world, with 25 years’ experience, helping over 1.6 million patients in England manage their NHS prescriptions from request through to delivery. 

We are undertaking a significant transformation of the customer experience and propositions across our business units, including consumer health, pet, NHS and private online doctor. These categories include medicines, beauty, electrical, food, nutrition, accessories and more. We are evolving and improving the web experience, ranges we offer and delivery experience.  

The role of eCommerce Merchandiser will lead the change, and delivery best-in-class web merchandising and experience to our customers. 

What’s in it for you?

Occupational sick pay                      

Enhanced maternity and paternity pay                        

Contributory pension 

Discounted insurance (Aviva)          

Employee discount site                                                  

Discounted gyms (via our blue light card and benefits schemes)

Employee assistance programme  

In-house mental health support                                   

Free onsite parking       

Social events throughout the year                                

Cycle to work scheme 

Green car scheme*(subject to minimum earnings)                   

Registration fees paid (GPhC, NMC, CIPD etc)             

Long service bonus 

Refer a friend bonus                        

Blue light card                                                                 

Hybrid working 

25 days annual leave increasing with service

Annual leave buy and sell scheme

Discounts & Exclusive offers at The Springs, Leeds

25% Discount & health & beauty purchases 

25% Discount on Pharmacy2U Private Online Doctor Services

What you’ll be doing?

• Define, set up and execute best-in-class web product merchandising across our propositions and categories on the Big Commerce platform 
• Set-up the website taxonomy and search features 
• Identify and implement cross and upsell programmes, using sales and behavioural data
• Working with the commercial teams to ensure all product ranges are available to our customer
• Working with digital marketing teams to improve the landing page conversion and efficiency of marketing spend
• Identify opportunities to improve the key ecommerce metrics i.e. add to basket, conversion, cross-sell participation, onsite search, checkout success/abandonment
• Identify experience improvement in the customer journey throughout our sites i.e. content, UX/UI, features to drive sales
• Manage and publish content updates (banners, images, copy, videos) to support promotions, events or campaigns
• Assist the wider team to undertake Keyword, competitor, and content research

Who are we looking for?

• Proven proficiency in maximising BigCommerce functionalities for effective merchandising
• Web/Digital merchandising expertise in a retail environment, either in a pureplay or omnichannel
• Commercial acumen
• Results driven and comfortable working in a very fast paced environment
• Experience with BigCommerce platform and content management systems.
• Good working knowledge of Google Analytics and other tools in the Google suite
• Pet health experience would be advantageous
• An understanding of Adobe CS to create mock-ups & basic HTML coding & web design experience is a plus
• Degree or equivalent ideally in marketing, commerce, digital, creative or tech

What happens next?

Please click apply and if we think you are a good match, we will be in touch to arrange an interview.

Applicants must prove they have the right to live in the UK.

All successful applicants will be required to undergo a DBS check.

Unsolicited agency applications will be treated as a gift.

#INDHP