Patrique Mercier Recruitment FR is excited to announce a fantastic opportunity for a Finnish Speaking Business Support Consultant. In this pivotal role, you will be tasked with delivering exceptional support to our Finnish-speaking business clients, ensuring their needs are met with professionalism and efficiency. We are looking for candidates who possess strong communication skills and a commitment to providing high-quality customer service in a business environment.
Responsibilities
- Provide dedicated support to Finnish-speaking business clients through various communication channels, including phone, email, and chat.
- Assist clients with inquiries about business services, account management, and other operational needs.
- Resolve client issues promptly to ensure a high level of satisfaction with our services.
- Document all client interactions accurately in our CRM system for reference and quality assurance.
- Collaborate with internal teams to address complex business inquiries and enhance overall service delivery.
- Stay informed about the company’s products and services to provide relevant and effective assistance.
- Engage in continuous training and development to enhance your skills and service effectiveness.
Requirements
- Fluency in Finnish and strong proficiency in English, both written and spoken.
- Experience in a customer support role, preferably within a business or corporate setting.
- Excellent communication and interpersonal skills with a strong focus on client relationships.
- Strong problem-solving skills and the ability to work efficiently under pressure.
- Familiarity with CRM systems and standard office software applications is advantageous.
- A collaborative approach with the ability to work effectively in a team-oriented environment.
- Attention to detail and good organizational skills are essential.
Benefits
- Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Training
- Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
- And Much More...