Patrique Mercier Recruitment FR is delighted to present an exciting opportunity for a Finnish Speaking Live Chat Gaming Advisor. This position is perfect for individuals who are enthusiastic about gaming and excel at providing top-tier customer support in an engaging live chat environment.
Responsibilities
- Provide exceptional support to Finnish-speaking customers via live chat, ensuring quick and courteous assistance.
- Address inquiries regarding gaming accounts, promotions, and any gameplay issues effectively.
- Educate customers about new games, features, and current promotional campaigns.
- Accurately document customer interactions in the CRM system for proper tracking and follow-up.
- Collaborate with team members to improve overall service quality and customer experience.
- Gather and analyze customer feedback to help enhance service delivery.
- Stay informed about the latest gaming trends and company offerings to provide knowledgeable support.
Requirements
- Fluency in Finnish and English, both written and spoken.
- Previous experience in customer service or gaming-related roles is preferred.
- A genuine passion for online gaming and understanding of gaming platforms.
- Excellent communication and interpersonal skills, with an ability to engage effectively with customers.
- Proficiency in live chat software and familiarity with CRM tools.
- Strong analytical and problem-solving skills, with the ability to work well under pressure.
- Willingness to work flexible shifts, including evenings and weekends as required.
Benefits
- Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Training
- Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
- And Much More...