Patrique Mercier Recruitment ES is pleased to present an exciting opportunity for a French Speaking Customer Happiness Specialist! We are seeking individuals who are fluent in French and possess a genuine passion for ensuring customers have the best experience possible.
In this role, you will connect with our French-speaking customers, addressing their inquiries, providing assistance, and resolving any issues promptly. Your dedication to customer happiness will significantly contribute to building lasting relationships and enhancing our brand's reputation.
Your Responsibilities
- Provide exceptional customer support to French-speaking clients through various communication channels.
- Manage inquiries and resolve concerns to ensure a positive customer experience.
- Maintain accurate records of customer interactions and relay feedback for continuous improvement.
- Collaborate with team members to promote customer satisfaction and loyalty.
- Engage in ongoing training to refine your customer service skills and product knowledge.
Requirements
- Fluency in French is essential; proficiency in English is an asset.
- Your native language and nationality should be clearly stated in your C.V. and/or Cover Letter.
- Previous experience in customer service is preferable but not required.
- Strong communication skills and a desire to assist customers effectively.
- Excellent problem-solving abilities and attention to detail.
- Ability to work independently and efficiently in a remote setting.
- Enthusiasm for helping customers and enhancing their experience.
- Motivation to be part of a dynamic team focused on customer happiness!
Benefits
- Private Health Insurance
- Training & Development
- 2 Extra Salaries Per Year Fully Paid Training
- Fully Paid Relocation Package ( flight, transfer and 4 weeks in an hotel )
- Free Greek Lessons, discounts and other perks