French Speaking Customer Support for Online Streaming Service

Patrique Mercier Recruitment By Cyriel
Full-time
On-site

馃帴 Join Our Streaming Revolution! Patrique Mercier Recruitment ES is excited to announce an excellent opportunity for a French Speaking Customer Support representative for an Online Streaming Service. If you are fluent in French and have a passion for entertainment, this role is perfect for you!

In this engaging position, you will assist French-speaking customers with their inquiries regarding our streaming services, ensuring they have the support they need to enjoy their favorite content. Be part of a dynamic team that fosters creativity and innovation, all while helping customers make the most of their streaming experience. If you're ready to embrace a thrilling career in the entertainment industry, we want to hear from you!


Your Responsibilities

  • Provide excellent customer support to French-speaking clients via phone, email, and chat.
  • Assist customers with inquiries about streaming content, subscription details, and technical issues.
  • Document customer interactions accurately in our CRM system.
  • Collaborate with team members to meet service goals and enhance customer satisfaction.
  • Participate in ongoing training to stay up-to-date with new features and offerings.

Requirements

  • Fluency in French (written and spoken) is essential.
  • Your native language and nationality should be clearly stated in your C.V. and/or Cover Letter.
  • A strong interest in entertainment and online streaming services.
  • Previous experience in customer support is beneficial but not required.
  • Exceptional communication and interpersonal skills.
  • A collaborative team player with a positive attitude.
  • Strong analytical and problem-solving skills.
  • Ability to work effectively in a fast-paced environment and handle multiple tasks.

Benefits

路         Private Health Insurance

路         Training & Development

路         2 Extra Salaries Per Year Fully Paid Training

路         Fully Paid Relocation Package ( flight, transfer and 2 weeks in hotel )

路         Free Greek Lessons, discounts and other perks