Patrique Mercier Recruitment is looking for a French Speaking HealthTech Support Specialist to join our dynamic team. In this role, you will be the primary point of contact for our French-speaking clients, assisting them with their inquiries and providing them with top-notch support regarding our HealthTech products.
We are in search of someone who is not only fluent in French but also enthusiastic about health technology. Your role will ensure that clients feel valued and helped, facilitating positive experiences with our services. If you are driven to support others and thrive in a collaborative environment, we encourage you to apply!
Your Responsibilities
- Respond to customer queries from French-speaking clients via phone, email, and chat.
- Troubleshoot and resolve any technical issues related to our HealthTech products.
- Guide customers through product features and functionalities to optimize their experience.
- Document all interactions accurately for continuity and improvement.
- Collaborate with colleagues to enhance support processes and client satisfaction.
- Participate in ongoing training and development to stay current with industry innovations.
Requirements
- Fluency in French (both spoken and written) is mandatory. Your native language and nationality should be clearly stated in your C.V. and/or Cover Letter.
- Prior experience in customer service or technical support is a plus.
- Strong communication skills and a customer-oriented mindset.
- Ability to work independently and effectively in a remote work environment.
- Genuine interest in HealthTech and willingness to learn.
- Strong problem-solving skills and attention to detail.
Benefits
- · Private Health Insurance
- · Training & Development
- · 2 Extra Salaries Per Year Fully Paid Training
- · Fully Paid Relocation Package ( flight, transfer and 2 weeks in hotel )
- · Free Greek Lessons, discounts and other perks