Join Patrique Mercier Recruitment ES as a French Speaking Technical Support Advisor! This exciting role is perfect for technology enthusiasts who enjoy helping others. In this position, you will provide exceptional support to our French-speaking clients, assisting them with technical issues related to our innovative products and services. If you are eager to enhance customer satisfaction through excellent service and enjoy working in a collaborative environment, we encourage you to apply!
Your Responsibilities
- Provide high-quality technical assistance to French-speaking customers regarding our technology products.
- Diagnose and troubleshoot technical issues effectively, ensuring a positive customer experience.
- Educate customers about the features and benefits of our products and services.
- Document customer interactions and solutions to ensure seamless follow-up.
- Work collaboratively with team members to improve support processes and share insights.
- Participate in ongoing training to stay updated on product updates and industry trends.
Requirements
- Fluency in French (both spoken and written) is required. Your native language and nationality should be clearly stated in your C.V. and/or Cover Letter.
- Strong technical skills with a proven ability to solve problems.
- Prior experience in customer service or technical support is preferred.
- Exceptional communication skills with a customer-oriented approach.
- A team player who thrives in a collaborative environment.
- Adaptability and a desire to learn and grow within the technology sector.
- Passion for helping others and providing outstanding support!
Benefits
- · Private Health Insurance
- · Training & Development
- · Performance Bonus
- · 2 Extra Salaries Per Year Fully Paid Training
- · Fully Paid Relocation Package ( flight, transfer and 2 weeks hotel )
- · Free Greek Lessons, discounts and other perks