We’re looking for a high-performing AI Automation Engineer to join our global team. You’ll be responsible for building intelligent workflows using Make.com, Zapier, and GPT-based automations that streamline client operations and scale service delivery.
You’ll work closely with Process Engineers, Project Managers, and the DevOps team to design, implement, and refine prompt-driven and API-integrated systems. This is not an agency or freelance gig — we’re hiring someone who wants to grow with us long-term and own end-to-end automation systems.
Key Responsibilities
- Design and implement AI workflows using Make, Zapier, OpenAI, and other tools
- Build prompt chains and automation logic to solve business problems
- Integrate tools like Slack, Notion, HubSpot, Google Sheets, Airtable, and CRMs
- Use webhooks, APIs, and tokens to automate across apps and platforms
- Monitor and QA automations for performance, accuracy, and edge cases
- Document your workflows clearly for internal teams and clients
- Collaborate closely with non-technical teams to improve and scale processes
- Troubleshoot and debug logic, prompt issues, or tool integration failures
- Create video walkthroughs or step-by-step guides when needed
Requirements
What We're Looking For
- 2+ years in automation, systems integration, or AI ops
- Proficient in Make.com, Zapier, and OpenAI/GPT usage
- Confident in using APIs, webhooks, and conditional logic
- Experience with tools like Airtable, Notion, Slack, Google Apps, CRMs
- Excellent English verbal and written (you’ll work async + on team calls)
- Organized, accountable, and process-driven
- Fast learner who takes initiative and works independently
- Basic scripting (Python/JavaScript), or experience with LangChain
Success Metrics
- Number of workflows deployed and adopted
- Time saved / manual tasks eliminated for ops teams
- Quality and reliability of automations (uptime, error rate)
- Communication clarity and documentation quality
- Responsiveness and ability to iterate based on feedback
Benefits
- Fully remote work, Full-Time and Long-Term role (not project-based)
- Competitive Salary & appraisal opportunities
- HMO & Insurance
- Opportunity to work with cutting-edge AI tools and global teams
- Training and mentorship from senior DevOps + client services team
- PTO
- Dayshift/Midshift
- Lots of opportunities and areas for growth