馃尀 Join Us in Sunny Athens! Patrique Mercier Recruitment ES is on the lookout for a German Speaking Frontline Support Representative to enhance our dynamic team in Athens, Greece. If you are fluent in German and passionate about delivering exceptional customer service, we want to hear from you!
In this lively role, you'll serve as the primary point of contact for our German-speaking customers, assisting with inquiries and providing solutions to ensure their experiences are nothing short of excellent. Experience the charm of Greece while contributing to our mission of customer satisfaction!
Your Responsibilities
- Provide outstanding support to German-speaking customers through multiple communication channels, including phone, email, and chat.
- Troubleshoot and resolve customer issues efficiently, ensuring a positive experience.
- Document customer interactions and maintain accurate records in our CRM system.
- Work collaboratively with team members to meet service goals and enhance customer satisfaction.
- Engage in training opportunities to improve your knowledge of our products and services.
Requirements
- Fluency in German is essential; knowledge of English is a plus.
- Passion for providing top-notch customer support.
- Previous experience in customer service is preferred but not required.
- Exceptional communication and interpersonal skills.
- A positive, team-oriented, and proactive approach.
- Adept problem-solver with the ability to manage multiple tasks simultaneously.
- Eager to immerse yourself in the vibrant culture of Athens while supporting our customers!
Benefits
- 路 Private Health Insurance
- 路 Training & Development
- 路 Performance Bonus
- 路 2 Extra Salaries Per Year Fully Paid Training
- 路 Fully Paid Relocation Package ( flight, transfer and 4 weeks hotel )
- 路 Free Greek Lessons, discounts and other perks