Internal Salesperson

“Based at our Willetton Branch where you will play a key role commercially in advising clients on our large range of products, service and solutions”

Key Selling points –

·         Small friendly team environment

·         Immediate start – career progression to drive your product knowledge forward.

·         Ongoing product, service and solutions training and development to ensure your success.

We are a National Supplier of Product, Service and Solutions offerings to a board range of Industry Sectors.  Our reputation across Australian Industry is strong and our future is bright.

Our company has set the benchmark for product and equipment, providing customers with award winning support across the Power and Energy, Rail, Mining, Construction, Transport and Electrical sectors.  We know that our success is the result of talented people working to achieve amazing results and as we look to the future, we are focused on harnessing the best talent to join our business.

·         Great career opportunity for a motivated technical salesperson

·         Highly dedicated and passionate team environment

·         Competitive salary package

An exciting opportunity has arisen for an experienced Internal Salesperson to join our highly dedicated team at our Perth Branch based in Willetton. Ideally we are looking for someone with experience in the hydraulic, electrical, industrial, rail, mining, oil and gas industries.

Reporting to the Branch Manager, the objective of this position is to support the local external sales team and customers throughout central & southern Western Australia in collaboration with our national branch network.  The key responsibilities include:

·         Responding to customer enquiries

·         Preparing and following up on quotations and processing orders

·         Driving sales and generating new business leads through proactive outbound calling

·         Developing business relationships and providing an exceptional level of customer service

·         Providing technical advice and support to customers over the phone

·         Effectively planning and managing time to ensure maximum results are achieved

·         Successfully meeting sales targets and KPIs.

• In this role you will initiate, establish, and build strong customer relationships, retention, and loyalty
• Serve a variety of markets by suggesting and delivering the suitable technical product solutions.
• Actively participate and develop new accounts, generate sales quotes and handle customer inquiries to service customers and grow business.
• Developing business relationships and providing an exceptional level of customer service by delivering products and services to meet or exceed customer expectations.
• Work effectively with others in a team-based environment to accomplish organisational goals and to identify and resolve problems.
• Being the first point of contact for the branch, including serving customers over the Trade Counter.
• Liaising with customers via phone and email to assist in answering queries regarding products, pricing, orders, stock, delivery and account queries.
• Supporting external sales staff in developing and converting business/sales opportunities.
• Supporting warehouse receiving, picking, packing and despatching of goods.

Requirements

The ideal candidate with have:

·         A minimum of 2 years sales experience ideally with hydraulic and electrical industry experience

·         Formal technical qualifications (Mechnical/Electrical) will be highly regarded

·         Functional hydraulic understanding, along with fault diagnosis

·         Strong client liaison and relationship building skills

·         Well-developed communication and negotiation skills

·         A positive can-do attitude, willingness to learn and have dedication

·         An excellent phone manner and computer skills including MS Word, Excel Outlook and data entry

·         Ability to multi-task and prioritise

·         Permanent Australian Residency

·         Proficient in English Language

You will be rewarded with a negotiable salary package dependant on experience, and career development opportunities over time. In addition, you will be representing a well-recognised, high-quality brand of Hydraulic tools and specialised equipment.

Benefits

What’s in it for you?

• Be part of a company that wants you to grow along with it.
• Great Place to Work®
• Full training provided.
• A supportive team environment.
• Long term job stability/career progression opportunities.
• A healthy work life balance – no weekend work required Monday to Friday only.
• Free on-site parking.
• Competitive salary (based on relevant experience and knowledge).