Huawei Telekomünikasyon Dış Ticaret Ltd
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Full-time
On-site
Ankara

• Supporting Huawei storage and server products including enterprise storage devices, cloud storage, cloud computing software & tools, rack servers, blade servers, high density servers and related storage/server management software.

• Providing project/solution implementation in coordination with partner and/or cross-functional team members to have the ICT network implemented on time.
• Providing technical support, handling problem analysis and providing other required service to company’s agents and other valued service partner.
• Providing support and guidance to company’s service partner which relate to technical enquiry, issue analysis, technical solution and document.
• Assisting and auditing project designs and solutions for company’s partner and customer.
• Recognizing problems need to be escalated to HQ and keep track of the whole process flow.
• Providing support to delivery team which includes solution demonstration, configuration guide.
• Resolving single- and cross technology incidents independently, and working with team members to resolve unusually complex or cross technology incidents.

Requirements

  • Bachelor’s degree in Electronics, Computer Engineering or related discipline.
    • Excellent verbal, written, and communication skills.
    • Min. 3-5 years’ experience of installing and implementing server operating systems,
    and related technologies in an enterprise environment.
    • Experience of administrating server and storage systems.
    • Having ability to install, operate and maintain monitoring and management systems.
    • Ability to provide basic network level support including configurations, diagnostics, and troubleshooting.
    • Must be able to multitask and work under pressure.
    • Vendor certification will be a plus.
    • Able to travel domestic and international.
    • Good command of English is required.
    • Military service must be completed for male candidates.

    Note: Only local applicants will be evaluated.