Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for an **Italian Speaking Client Relations Specialist** to join our team in the vibrant city of Athens, Greece. In this role, you will be the key point of contact for our Italian-speaking clients, ensuring their needs are met and expectations exceeded.
Your skills in communication and relationship building will enable you to create strong connections with clients, assist them with inquiries, and provide tailored solutions to enhance their experience. Join us in a dynamic and supportive environment where your contributions will directly impact client satisfaction and loyalty!
Your Responsibilities
- Build and maintain strong relationships with Italian-speaking clients through effective communication.
- Respond to client inquiries promptly and professionally, ensuring a high level of satisfaction.
- Identify opportunities to enhance the client experience and proactively address any issues.
- Document and manage client interactions, feedback, and any relevant information.
- Work collaboratively with internal teams to ensure seamless service delivery.
- Participate in training and development initiatives to improve product knowledge and service skills.
Requirements
- Fluency in Italian (spoken and written) is essential; proficiency in English is a plus.
- Experience in client relations, customer service, or a similar role is preferred.
- Exceptional communication skills with a focus on relationship building.
- Strong problem-solving skills and a proactive approach to addressing client needs.
- Ability to work independently and as part of a team in a dynamic environment.
- Detail-oriented with excellent organizational skills.
- Enthusiastic about living and working in Athens and contributing to client success.
Benefits
- · Private Health Insurance
- · Training & Development
- · Performance Bonus
- · 2 Extra Salaries Per Year Fully Paid Training
- · Fully Paid Relocation Package ( flight, transfer and 2 weeks hotel )
- · Free Greek Lessons, discounts and other perks