Hello there! Are you passionate about helping others and fluent in Italian? Patrique Mercier Recruitment is excited to welcome an Italian Speaking Client Support Specialist to one of our clients dynamic team in Athens, Greece! We offer a relocation pack to make your transition as smooth as possible.
In this friendly and supportive environment, you'll be the first point of contact for our Italian-speaking clients, guiding them through any issues they may encounter. We believe in fostering a culture where every team member feels valued and engaged, so your contributions will make a real difference!
Your Role
- Deliver top-notch client support in Italian via multiple communication channels.
- Respond to inquiries with a warm and helpful demeanor, ensuring client satisfaction.
- Identify and resolve client issues efficiently, providing thoughtful solutions.
- Keep detailed records of interactions and share customer feedback with the team.
- Work collaboratively with colleagues to create an amazing service experience.
- Participate in training sessions to stay ahead of product knowledge and support techniques.
Requirements
- Fluency in Italian is a must; additional languages are a plus!
- Genuine passion for customer service and helping people.
- Previous experience in client support or a related role preferred.
- Excellent communication skills—both written and verbal—with a friendly tone.
- Ability to thrive in a team environment while also being self-motivated.
- Good problem-solving skills and attention to detail.
- Willingness to relocate to Athens and embrace a vibrant new life!
Benefits
· Private Health Insurance
· Training & Development
· Performance Bonus
· 2 Extra Salaries Per Year Fully Paid Training
. Good Salary
. Fully Paid Relocation Package ( flight, transfer and 2 weeks in an hotel )
· Free Greek Lessons, discounts and other perks