馃崟 Join Our Flavorful Team! Patrique Mercier Recruitment ES is excited to offer a fantastic opportunity for an Italian Speaking Customer Support representative for our Food Delivery Service Department! If you are fluent in Italian and have a passion for gastronomy and exceptional customer service, we want to hear from you!
In this engaging role, you will assist Italian-speaking customers with their inquiries related to our food delivery services, ensuring they enjoy a smooth and satisfying experience from order to delivery. Embrace the vibrant culinary scene while working with a supportive team environment. If you鈥檙e excited about helping others enjoy delicious meals, this is the perfect opportunity for you!
Your Responsibilities
- Provide top-notch customer support to Italian-speaking clients through various communication channels, including phone, email, and chat.
- Assist customers with inquiries related to food delivery services, including order tracking and menu assistance.
- Document customer interactions accurately and efficiently in our CRM system.
- Collaborate with team members to meet service goals and enhance overall customer satisfaction.
- Engage in ongoing training to stay up-to-date with our offerings and improve service quality.
Requirements
- Fluency in Italian (written and spoken) is essential. Your native language and nationality should be clearly stated in your C.V. and/or Cover Letter.
- A strong commitment to providing excellent customer service.
- Previous experience in customer support or the food industry is a plus but not mandatory.
- Outstanding communication and interpersonal skills.
- A proactive team player who enjoys working collaboratively.
- Strong problem-solving abilities and attention to detail.
- Ability to work effectively in a fast-paced environment.
Benefits
路 Private Health Insurance
路 Training & Development
路 Performance Bonus
路 2 Extra Salaries Per Year Fully Paid Training
路 Fully Paid Relocation Package ( flight, transfer and 2 weeks in hotel )
路 Free Greek Lessons, discounts and other perks