Join Patrique Mercier Recruitment ES as an Italian Speaking Marketplace Customer Representative in the beautiful city of Athens, Greece! We are looking for passionate individuals fluent in Italian who are ready to deliver exceptional customer service in the vibrant marketplace environment.
In this role, you will interact with our Italian-speaking customers, assisting them with inquiries about our products and services, resolving issues, and ensuring a smooth shopping experience. Your commitment to customer satisfaction will play a vital role in building lasting relationships and enhancing our marketplace reputation.
Your Responsibilities
- Provide outstanding customer support to Italian-speaking clients through various channels, including phone, email, and chat.
- Address inquiries and resolve customer issues effectively.
- Document customer interactions while maintaining accurate records.
- Collaborate with team members to identify opportunities for process improvements.
- Participate in training to continue enhancing your product knowledge and service skills.
Requirements
- Fluency in Italian is required; knowledge of English is a plus.
- Strong customer service orientation and a passion for helping others.
- Previous experience in customer support or a similar role is preferred.
- Excellent communication skills and attention to detail.
- Able to work both independently and collaboratively within a team.
- Flexible and adaptable to changing priorities in a fast-paced environment.
- Excited about exploring life in Athens while making a positive impact on customer experience!
Benefits
Private Health Insurance
Training & Development
Performance Bonus
2 Extra Salaries Per Year
Fully Paid Training
Good Salary
Fully Paid Relocation Package ( flight, transfer and hotel )
Free Greek Lessons, discounts and other perks