Patrique Mercier Recruitment ES is excited to announce an opening for an Italian Speaking Telecommunications Support Specialist in Greece! This is a perfect opportunity for individuals who are enthusiastic about technology and telecommunications and have a passion for customer service. In this role, you will provide essential support to Italian-speaking clients, addressing their inquiries and ensuring seamless telecommunication experiences.
Join a dedicated team where you can utilize your skills, develop your career, and enjoy the rich culture and lifestyle that Greece has to offer. If you thrive in a collaborative environment and are eager to support clients with exceptional service, we want to hear from you!
Your Responsibilities
- Deliver high-quality support to Italian-speaking customers in the telecommunications sector.
- Troubleshoot and resolve issues related to telecommunication services efficiently.
- Guide customers through product features and address any technical inquiries.
- Maintain accurate records of customer interactions and solutions provided.
- Work closely with colleagues to enhance service delivery and customer satisfaction.
- Participate in ongoing training to stay updated on industry trends and service innovations.
Requirements
- Fluency in Italian (both written and spoken) is mandatory.
- Solid understanding of telecommunications principles and services.
- Prior experience in customer service or technical support is preferred.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and a proactive approach.
- Ability to work effectively both independently and as part of a team.
- Willingness to embrace life in Greece while serving clients with dedication!
Benefits
- · Private Health Insurance
- · Training & Development
- · Performance Bonus
- · 2 Extra Salaries Per Year Fully Paid Training
- · Fully Paid Relocation Package ( flight, transfer and 2 weeks hotel )
- · Free Greek Lessons, discounts and other perks