Jr. Platform Engineer

• Works directly with business units to solve complex application and data issues. Develops, implements, and maintains business systems and software. Provides front-line support to business units, coordinates systems upgrades and testing, and works in a team environment to develop and maintain application programs.
• Handle customer tickets and preparing the solution implementation documents.
• Operate routine maintenance, testing, problem troubleshooting, software upgrade, providing technical support
• On-site support in case of major or critical problems
• Changing faulty modules on servers on-site.
• Attend and lead technical meetings with the customer and vendors to discuss any issues or new change requests.
• Reporting top technical issues to upper management..
• Responsible for handling technical cases on ticket system and keep tracking these problems during the whole resolving process
• Available after hours and weekends as needed and willing to work on-call rotation
• Available to travel domestic, work location is Istanbul

Requirements

• Graduated from Computer, Electronics-Communication or Electrical-Electronics Engineering departments of universities,
• System Installation (Hardware & Software)
• Maintenance for System modules & performance monitoring
• Troubleshooting of system capacity & workload related issues
• Experience on SQL,PL/SQL, Shell programming, Python scripting
• Experience on application administration
• Linux OS knowledge
• Strong communication skills with their clients
• On call duty during the holidays and off work hours to support any incidents or cases escalated to the team.
• Attend technical meetings with the customer and vendors to discuss any issues or new change requests.
• Being fluent in English and another foreign language is preferred.