Outsourcing Advantage is looking for a Loan Renegotiator Assistant to support our team in assisting clients with loan modification processes. The ideal candidate will be detail-oriented, possess strong communication skills, and have the ability to manage client data effectively. You will be responsible for assisting in gathering documentation, coordinating with clients and lenders, and ensuring a smooth loan renegotiation process, all while providing exceptional customer service.
Responsibilities
- Assist clients in gathering necessary documents for loan renegotiation.
- Coordinate communication between clients and lenders to facilitate the renegotiation process.
- Maintain accurate records of client interactions and documentation submitted.
- Follow up with clients on outstanding items and provide timely updates.
- Prepare reports on the status of renegotiated loans and outcomes.
Requirements
- Strong verbal Phone and written communication skills in English, at least at a level of C1 Advanced.
- Previous experience in Loans service or administrative support.
- Detail-oriented with strong organizational skills and the ability to manage multiple tasks.
- Basic understanding of loan products and processes.
- Proficient in Microsoft Office Suite, Dropbox and CRM software.
- Ability to work independently and handle sensitive client information with confidentiality.
- Positive attitude and commitment to providing excellent client service.
- Quick Learner
Benefits
- Competitive salary.
- Opportunity to work on diverse and exciting construction projects.
- Supportive and collaborative work environment.
- Weekly payments.
- Weekends off.
- And more…