Nordic Speaking Customer Support for Food Delivery Service Department in Athens

Patrique Mercier Recruitment By Cyriel
Full-time
On-site

๐Ÿฝ๏ธ Join Our Food Delivery Revolution! Patrique Mercier Recruitment ES is excited to offer a unique opportunity for a Nordic Speaking Customer Support representative for our Food Delivery Service Department in the heart of Athens, Greece! If you speak one or more Nordic languages (Danish, Swedish, Norwegian, or Finnish) and have a passion for great food and service, this role is ideal for you.

As part of our dynamic team, you will assist Nordic-speaking customers with their inquiries regarding our food delivery services, ensuring they receive the support they need for an exceptional dining experience. Immerse yourself in the rich culture and lively atmosphere of Athens while working in a friendly and supportive environment. If you're ready to make a positive impact in the food industry, we want to hear from you!


Your Responsibilities

  • Provide top-notch customer support to Nordic-speaking clients through phone, email, and chat.
  • Assist customers with inquiries about food delivery services, resolving issues efficiently.
  • Maintain accurate records of customer interactions in our CRM system.
  • Collaborate with other team members to meet service level objectives and enhance customer satisfaction.
  • Engage in ongoing training to stay updated on services and improve customer experience.

Requirements

  • Fluency in one or more Nordic languages (Danish, Swedish, Norwegian, Finnish) is essential.
  • A strong commitment to delivering excellent customer service in the food delivery sector.
  • Prior experience in customer support is a plus but not mandatory.
  • Exceptional communication and interpersonal skills.
  • A proactive team player who thrives in a fast-paced environment.
  • Strong problem-solving skills and attention to detail.
  • Willingness to work in Athens, Greece, and embrace a new cultural experience!

Benefits

ยท         Private Health Insurance

ยท         Training & Development

ยท         Performance Bonus

ยท         2 Extra Salaries Per Year Fully Paid Training

ยท         Fully Paid Relocation Package ( flight, transfer and 2 weeks in hotel )

ยท         Free Greek Lessons, discounts and other perks