Patrique Mercier Recruitment FR is excited to offer a fantastic opportunity for a Norwegian Speaking Travel Support Specialist. This role is ideal for those who have a passion for travel and a strong commitment to providing excellent customer support. As a Travel Support Specialist, you will be instrumental in assisting clients with their travel needs and creating unforgettable experiences.
Responsibilities
- Provide assistance to Norwegian-speaking clients regarding their travel inquiries and bookings through various communication channels, including phone, email, and live chat.
- Support clients in modifying their travel plans, including flights, accommodations, and itinerary adjustments.
- Engage with travel suppliers, airlines, and hotels to resolve client issues and ensure a positive travel experience.
- Deliver accurate and timely information about travel policies, destinations, and service options.
- Keep comprehensive records of client interactions within the CRM for effective service improvement.
- Uphold a high level of professionalism and commitment to customer satisfaction in all interactions.
- Stay updated with the latest trends in the travel industry to assist clients effectively.
Requirements
- Fluency in Norwegian and English, both written and spoken.
- Experience in customer service or the travel sector is advantageous.
- Excellent communication skills with a focus on client satisfaction.
- Attention to detail and strong organizational abilities.
- Ability to effectively manage multiple tasks in a dynamic work environment.
- Knowledge of travel booking systems and CRM tools is a bonus.
- A genuine enthusiasm for travel and helping clients achieve their travel aspirations.
Benefits
- Competitive Monthly Salary
- Monthly Performance Bonus
- Fully Paid Training
- Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
- Health Insurance
- Private Health Insurance
- 2 Extra Salaries Per Year
- And Much More...