The People & Organization Assistant supports key talent management processes for freelancers, ensuring a smooth onboarding and offboarding experience. This role manages wellbeing programs, community engagement activities, and personal development follow-ups. The assistant also handles internal event coordination, administrative record-keeping, and compliance with company policies.
Your main responsibilities will be:
1. Onboarding & Offboarding
- Support the planning and execution of welcome ceremonies for new freelancers.
- Coordinate the completion and signing of contracts and required forms, ensuring all documentation is complete and up to date.
- Follow up on freelancers during their integration period and document their progress.
- Assist with the logistics and documentation involved in offboarding processes.
2. Wellbeing & Community Management
- Manage the suggestion box and ensure ideas and feedback are directed to the relevant teams.
- Support the coordination of freelancer benefits such as loans, partnerships, and special programs.
- Maintain the birthday and anniversary calendar, send celebration emails, and prepare cards.
- Coordinate the delivery of gifts and recognitions, especially with vendors outside Maracaibo.
3. Engagement & Development
- Follow up on freelancers' Personal Development Plans (PDP).
- Assist in organizing internal events, both virtual and in-person, such as Team Gatherings, Christmas, Halloween, Anniversaries, and other occasions.
- Prepare monthly messages for our internal newsletter.
4. Administrative Processes & Compliance
- Support the documentation of incidents and disciplinary processes.
- Keep all administrative records and reports up to date.
- Ensure internal policies are clearly communicated and properly implemented.
Requirements
- Proven experience in HR administration or support roles, preferably in dynamic and people-centered environments.
- Excellent verbal and written communication skills in English.
- Strong interpersonal skills with a genuine ability to connect with diverse individuals and foster a sense of community.
- Demonstrated creativity and initiative in designing and executing engagement or wellbeing initiatives.
- Comfortable facilitating group activities, leading small events, and supporting team dynamics.
- Highly organized and detail-oriented, with the ability to manage multiple projects and maintain accurate records.
- Trustworthy and discreet with confidential information.
- Proficient in Microsoft Office Suite and Google Workspace (Drive, Sheets, Calendar).
- Self-motivated, proactive, and adaptable, with the ability to work both independently and collaboratively across teams.
Schedule: Monday through Friday from 08:00 am to 05:00 pm
During the first three months, you will need to work on-site at the Valle Frio office. After this period, your schedule will transition to a hybrid model, with two days in the office and three days working remotely each week.
Benefits
- Competitive pay in US Dollars.
- You'll get to work with some amazing, respected business professionals.
- We really value and encourage input from our team members.
- We offer different payment methods (Zelle, Face Bank, Binance)
- You'll get paid every two weeks
- We'll provide you with the necessary equipment to work: Laptop, headset, mouse, and mouse pad.
- Birthday and work anniversary celebrations.
- Alliances with many brands grant extra benefits to freelancers.
- Weekly recreation dynamics that foster a healthy work environment.'
📌 Before You Apply, Please Read:
At Freelance Latin America, we’re excited to connect you with meaningful remote opportunities. However, we want to be clear:
📈 KPIs and goals matter.
Your performance will be measured to ensure alignment with expectations and project objectives.
🎯 Commitment and responsibility are essential.
We work with clients who rely on your dedication to deliver consistent, high-quality results. This is key to building trust and long-term partnerships.
🚀 Ready to grow your career with us?
Apply only if you are ready to commit, learn, and take ownership of your role.